- Following your order for this service, we will contact you with instructions for returning your ring(s) or bangle(s). Please do not send us anything until you have received our confirmation of acceptance of your return.
- Please confirm with your order the correct ring or bangle size you require.
- If you need a UK ring sizer, please tell us in the ‘note to seller’ and we will arrange for one to be sent to you free of charge (UK customers only). We accept measurements in US and European sizes as well as UK sizes. Please confirm the scale used.
- Sizing up by a maximum of one size can usually be completed within one week. All other resizes, including sizing down, can take up to two weeks as we will need to remake the item for you. We will confirm this on receipt of the original piece.
- If you need more than one item resized (i.e. you’ve purchased a set or multiple pieces), please choose the ‘Multiple Rings’ or ‘Multiple Bangles’ option which will enable up to three pieces from the same order to be resized for one flat fee.