MOBILE/TABLET

DELIVERY

Can’t wait to get your hands on your new jewellery?

Find out more about our delivery options below.

ORDER PROCESSING & PRODUCTION TIME

All our pieces are made by hand, in house and to order, and as such, production times can vary depending on the complexity of the piece. We do our best to make, package and ship most items within 3 – 5 business days of receipt of your order, unless otherwise stated in the product listing. 

The turn-around-time on custom orders depends on the complexity of the design and whether we need to order special items in to complete your custom design. We will always provide you with an estimate time with the design brief and quotation.

ALREADY ORDERED, BUT WANT IT FASTER?

If you need an order urgently, please contact us on info@beckys.boutique and we will do our best to get it to you within the required timeframe. Please make sure to include your order number to avoid delays.

SHIPPING TIMES

We will do our best to meet the following delivery estimates, but we cannot guarantee them.

DELIVERY TYPE

DELIVERY ESTIMATE *

PRICE

UK Standard Delivery

2 – 3 working days

FREE

UK First Class Delivery

1 – 2 working days

£3

UK Expedited Delivery

Next working day by 1pm

£8

Europe

5 – 7 working days

FREE for orders over £100
or £10 / €11

US & Canada

1 – 2 weeks

FREE for orders over £100
or £10 / $12

Rest of World

2 – 3 weeks

FREE for orders over £100
or £10 / $12

* We begin making your piece the following business day after you place your order.
Production days are Monday – Friday.
The above delivery estimates are in addition to the order processing & production time stated above.
Delivery schedules do not include Sundays.

ADDITIONAL DELIVERY INFORMATION

CUSTOMS & IMPORT TAXES

You are responsible for any customs and import taxes that may apply.

Becky’s Jewellery Boutique is not responsible for delays due to customs.

DELIVERY TERMS

Standard UK parcels are sent via the Royal Mail 2nd Class Signed For service, who advise 2 – 3 working days for delivery. If no-one is present at your address, then a card will be left for you to re-arrange your delivery or collect your parcel from your local Post Office depot.

Becky’s Jewellery Boutique is unable to accept responsibility for late or undelivered parcels due to Royal Mail, third-party mail services providers, or customs. However, in the unlikely event this occurs, please contact us and we will try our best to resolve any issues.

For all International orders, please ensure you write your full address in English at our checkout otherwise Royal Mail may refuse your delivery.

We accept no responsibility for non-delivery of orders where the full address, including postal code, is not quoted correctly.

DELIVERY FAQ

Yes! We will send you an email notification to confirm when we have dispatched your order.

Yes, we can change your delivery address if you inform us within 24 hours of ordering. Please email us on info@beckys.boutique or get in touch via our Contact page.

To limit contact with delivery carriers, please note that we will only be dispatching orders two times per week. However, we will upgrade our standard UK delivery to First Class during this time.

Due to widespread disruptions, delivery carriers and postal services remain operational but have advised of possible delays. As such, there is a chance that your package may not arrive within delivery estimates.

Following updates from Royal Mail on Thursday 19 March 2020, we are also currently unable to offer the UK Expedited Delivery (next working day by 1pm) service.

You can find more information from Royal Mail about the impact of Coronavirus COVID-19 on its services within the UK and overseas, including new procedures for signing for and receiving packages, at https://www.royalmail.com/coronavirus

We are actively monitoring this rapidly evolving situation and will provide further updates as and when appropriate.

If you have any questions, please email us on info@beckys.boutique or get in touch via our Contact page.