MOBILE/TABLET

DELIVERY

Can’t wait to get your hands on your new jewellery? Find out more about our delivery options below.

** HOLIDAY ANNOUNCEMENT **

We’re currently taking a short break. You are able to place orders during this time, but note that our workshop is closed until 13 August 2020 when we will reopen to process new orders.

If you have any questions, please contact us on info@beckys.boutique

Order Processing & Production Times

All our pieces are made by hand, in house and to order, and as such, production times can vary depending on the complexity of the piece. We do our best to make, package and ship most items within 3 – 5 business days of receipt of your order, unless otherwise stated in the product listing. 

The turn-around-time on custom orders depends on the complexity of the design and whether we need to order special items in to complete your custom design. We will always provide you with an estimate time with the design brief and quotation.

Already Ordered, But Want It Faster?

If you need an order urgently, please contact us on info@beckys.boutique and we will do our best to get it to you within the required timeframe. Please make sure to include your order number to avoid delays.

Shipping Times

Find the best delivery options for you in the following table.

DELIVERY TYPE

DELIVERY ESTIMATE *

PRICE

UK Standard Delivery

2 – 3 working days

FREE

UK First Class Delivery

1 – 2 working days

£3

UK Expedited Delivery

Next working day by 9pm

£8

Europe (EU & non-EU)

5 – 7 working days

FREE for orders over £35
or £8 / €9

USA Standard Shipping

1 – 2 weeks

FREE for orders over £35
or £8 / $10

USA Express Shipping

2 – 4 working days

£20 / $25

Rest of World

2 – 3 weeks

FREE for orders over £35
or £8 / $10

* We begin making your piece the following business day after you place your order. Production days are Monday – Friday.
The above delivery estimates are in addition to the order processing & production time stated above.

We will do our best to meet the following delivery estimates, but we cannot guarantee them. Delivery schedules do not include Sundays.

2020 HOLIDAY ORDER DEADLINES

FOR DELIVERY IN TIME FOR 25TH DECEMBER

UK EXPRESS: ORDER BY 16TH DECEMBER

UK STANDARD: ORDER BY 7TH DECEMBER

USA & WESTERN EUROPE: ORDER BY 1ST DECEMBER

REST OF WORLD: ORDER BY 28TH NOVEMBER

Customs & Import Taxes

You are responsible for any customs and import taxes that may apply.

Becky’s Jewellery Boutique is not responsible for delays due to customs.

Delivery Terms

Standard UK parcels are sent via the Royal Mail 2nd Class Signed For service, who advise 2 – 3 working days for delivery. If no-one is present at your address, then a card will be left for you to re-arrange your delivery or collect your parcel from your local Post Office depot.

Becky’s Jewellery Boutique is unable to accept responsibility for late or undelivered parcels due to Royal Mail, third-party mail services providers, or customs. However, in the unlikely event this occurs, please contact us and we will try our best to resolve any issues.

For all International orders, please ensure you write your full address in English at our checkout otherwise Royal Mail may refuse your delivery.

We accept no responsibility for non-delivery of orders where the full address, including postal code, is not quoted correctly.

Delivery FAQ

For delivery in time for 25th December, please place your order before the dates indicated below:

  • UK (Express): order by 16th December
  • UK (Standard): order by 7th December
  • USA & Western Europe: order by 1st December
  • Rest of World: order by 28th November
  • HM Forces/BFPO (operational/overseas): order by 18 November

 

Please note the following:

  • The dates listed above follow the Royal Mail Christmas shipping guidelines as well as the processing time required for us to make and gift wrap your order.
  • The listed dates do not factor in the possibility of weather delays or other potential wide-spread postal delays in affected areas (also see our update about the impact of Coronavirus COVID-19).
  • Due to the number of orders we receive during the holiday season, orders are filled in the order in which they are received.

The mail system is running well, but we are aware of some delays with Royal Mail in the UK. So if your order hasn’t yet arrived please allow a few more days than usual before contacting us.

For the latest information, please check Royal Mail’s coronavirus updates page. Royal Mail is experiencing increased levels of employee absence due to illness and self-isolation so some routes may be more affected than others as the situation is constantly evolving.

We are aware of some considerable delays to normal services in some countries – more information and updates can be found via Royal Mail. Deliveries to some countries are arriving in good time but others are taking much longer than usual, so please be aware with this and understanding when waiting for your order to arrive. This situation is ever-changing, so we anticipate that overseas orders may take a lot longer to arrive. Although some countries have stopped incoming flights for people, goods are still getting through. All orders to countries outside the UK are sent via a tracked delivery service.

Yes, our digital gift vouchers are sent automatically via email and can be sent to you or direct to the gift recipient’s email address. 

Yes! We will send you an email notification to confirm when we have dispatched your order.

Yes, we can change your delivery address if you inform us within 24 hours of ordering. Please email us on info@beckys.boutique or get in touch via our Contact page.

To limit contact with delivery carriers, please note that we will only be dispatching orders two times per week. 

Due to widespread disruptions, delivery carriers and postal services remain operational but have advised of possible delays. As such, there is a chance that your package may not arrive within the above delivery estimates.

Please be aware that international orders may face severe delays at this time., however we and our couriers are all working as fast as we can whilst also ensuring everyone is kept safe.

You can find more information from Royal Mail about the impact of Coronavirus COVID-19 on its services within the UK and overseas, including new procedures for signing for and receiving packages, at https://www.royalmail.com/coronavirus

We are actively monitoring this rapidly evolving situation and will provide further updates as and when appropriate.

If you have any questions, please email us on info@beckys.boutique or get in touch via our Contact page.