Our jewellery is built to last, but proper care will help it last forever. Here’s everything you need to ensure your pieces stay looking as good as new.
Wrap individual pieces in tissue or cloth or put them in separate compartments in a jewellery box. Hang on to the boxes and bags that our jewellery comes in as they’re often the best way to store your jewellery in order to protect pieces from damage and dirt.
Sometimes jewellery tarnishes when it’s not worn, especially silver and gold. To maintain the lustre of your jewellery, store your jewellery in an air-tight container or bag.
When travelling with jewellery, use a case to protect your favourite pieces. Traditionally made of fabric or leather, a jewellery travel case can carry jewellery of all types and easily rolls up to a size that’s easily stored in most suitcases, make-up cases, or bags.
If your jewellery has been exposed to intense light, perfumes or any other chemicals, you may notice over time the silver may darken slightly. If it tarnishes, your jewellery can be cleaned using a very soft specialist jewellery cloth. Also, silver pieces can be cleaned gently with a soft toothbrush and warm soapy water.
Avoid using ‘dip’ polish or abrasive jewellery cleaners as these contain harsh chemicals and can destroy your jewellery over time.
Discover the unique qualities of each metal we use in our jewellery.
At Becky’s Boutique, we work hard to find not only the best materials for each jewellery design but also those that help to protect our planet. We are committed to ensuring that our metals are responsibly sourced and our suppliers are members of the Responsible Jewellery Council.
Silver is a soft, white metal valued for its beauty and versatility. 925 Sterling Silver is an alloy made of 92.5% pure silver and 7.5% copper. It’s perfect for jewellery as it preserves the colour, lustre and mass of pure silver while significantly improving the metal’s durability, meaning your favourite pieces last longer.
The oldest metal known to mankind, gold is the perfect material for almost any design with its natural brilliance, beautiful lustre and resistance to tarnish. Starting with our 9ct Gold Stacking Ring, we are working on plans to build out our fine collection with pieces made from 100% recycled gold which has none of the associated human or environmental problems that can sometimes be associated with mining.
It sounds fancy and it is fancy (it’s pronounced ‘ver-may’); but what does it mean, and how is it different to ‘gold plated’? While it’s not a commonly known phrase, you should learn to love Gold Vermeil. To be classed as such, the piece must have a base of sterling silver, and the thickness of the gold must be a minimum of 2.5 microns. The plating process is different too – Gold Vermeil is plated with a process known as ‘electrolysis’, making the jewellery very durable. We offer 18ct and 24ct Gold and Rose Gold Vermeil jewellery.
Our 14k Gold Filled jewellery has a layer of gold pressure bonded to a base metal (commonly, brass) and is a quality alternative to solid gold, offering its characteristic warm yellow or blushing rose tones at a fraction of the price.
Have you got a query about our jewellery? We’ll be here via email Monday to Friday, 9am—5.30pm (GMT).
All our jewellery is covered by our 6-month warranty policy. Within this time, we offer free replacements for any manufacturing or material defects. If your item suffers a fault or breakage due to a manufacturing issue, please get in contact and we will replace your piece, at no extra cost.
Please note the following:
Our gold and rose gold vermeil products have a base of sterling silver and the thickness of the gold is a minimum of 2.5 microns. However, the gold plating can be affected by various elements (such as exposure to water, heat, chlorine and chemicals found in lotions, cosmetics, perfumes, etc.) and may wear away over time. If the plating on your jewellery wears away within the first three months of purchase, we will re-plate the item free of charge. Beyond the first three months of purchasing, there is a re-plating charge of £15. Please contact us at firstname.lastname@example.org for more information.
While it is very rare, sometimes pieces can break – but don’t please panic as we may be able to help.
Simply email us at email@example.com with a picture of the jewellery and we will see what we can do to help.
We cannot offer a guaranteed fix or replacement as factors such as purchase date (general wear and tear will be expected) and the extent and cause of the break will have to be taken into consideration. If there is a fix available, we will always be honest and clear about the work involved and any associated costs.